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Chicago, IL

DamianResume@gmail.com

<p>Methodologies<br />Waterfall, Lean, Agile, CMMI, 9 in-house project management variations<br />Language / Software / Tools<br />MS Project, Primavera, Trello, Basecamp, multiple CRMs, MS SharePoint, MS Visio, multiple Document management tools, MS PowerPoint, MS Excel, MS Word, FileNet, Google tools, Zendesk, Slack<br />Database and Operating Systems<br />SQL, SAS, Focus, Ramis, SPSS, Nomad, FoxPro, MS Access, MS Windows, IMS, TSO<br />Industries<br />Pharma & Healthcare<br />Banking & Finance<br />Defense<br />Information Technology Services<br />Human Resources Consulting<br />Professional Services <br />Retail<br />Manufacturing<br />Insurance<br />Mortgage Underwriting<br />Legal Practice<br />Real Estate<br />Healthcare<br />Environmental <br />Agriculture<br />Marketing<br />Training & Development<br />Disaster Response<br />Oil & Gas<br />Pharma & Healthcare<br />Non-Government Organizations<br />Transportation<br />Automotive<br />Architecture<br />Steel<br />Printing<br />Communications<br />Memberships<br />PMI<br />INCOSE<br />IIBA<br />SENIOR PROJECT MANAGER<br />Solutions-oriented project manager with 25+ years of experience and notable success implementing over 100 projects ranging from $75,000 to $5,000,000. <br />Cross-industry experience and versatile skillset to lead enterprise IT, technology, engineering, real estate and infrastructure teams globally across 5 continents.<br />Adept at a variety of methodologies including Agile, Waterfall, SDLC, strategic plans, budgeting, resource management. Major clients include IBM, KPMG, Abbott, Baxter, Shell Oil, JPM Chase, Oshkosh Defense, and AT&T. <br />AREAS OF EXPERTISE:<br />Project Management<br />Vendor Management<br />Client Management<br />Technology Strategy and Implementation<br />SDLC (Software Development Life Cycle)<br />Meeting facilitation <br />Risk Management <br />Requirements definition<br />Business Analysis<br />Report Definition & Creation<br />Use case development<br />Project documentation<br />Data Modeling<br />Change requests<br />EXPERIENCE & ACCOMPLISHMENTS:<br />Extensive use of MS Project, MS Office, MS SharePoint including curriculum development, teaching, and standards implementation. Previously used various project management tools<br />Project Management with a variety of methodologies including Agile, SDLC, strategic plans, budgeting, resource management during 30 years of experience with variety of corporations including: IBM, KPMG, Shell Oil, Williams Sonoma, Office Depot, Lands’ End, AT&T on a variety of projects<br />600 presentations to variety of groups from Board of Directors closing $2.5 million engagements, classroom training of C-level staff, train the trainer programs, webcasts, conference sessions to groups of 350 attendees<br />EDUCATION:<br />DEPAUL UNIVERSITY, Computer Science, Chicago, IL<br />NORTHERN ILLINOIS UNIVERSITY, Computer Science, DeKalb, IL WORK HISTORY:<br />Oshkosh Defense, Senior Project Manager, Oshkosh, WI 3/2018 – Present<br />Systems Engineer/Product manager with Cybersecurity/software development<br />Prodect manager for SaaS/Data lake telematics product<br />Systems engineer lead for international product development.<br />Policy and process development for enterprise<br />Assist on enterprise Systems Engineering Initiative rewriting and socializing corporate approval of policy, process, procedures and templates of enterprise tools<br />System engineering lead for opportunity phase of new product development<br />Project Manager with EPMO (Engineering Program Management Office)<br />$4.2 million-dollar project to implementing requirements bidirectional traceability software platform PTC Integrity as part of PLM (product lifecycle management) tool in alignment with government contract requirements<br />Prepare for CMMI audit confirming level 3 software development maturity<br />Extended contract engagement<br />Clark Highland Group, Senior Project Manager, Chicago, IL, Madison, WI 7/2014 – 3/2018<br />Project management and business analyst working with various clients on a variety of projects including:<br />CUNA Mutual Group, Senior Project Manager, Madison, WI<br />Consultant on confidential multimillion-dollar human resources initiatives as a project manager with a team of XXXXXX Management Office (PMO)<br />Define project charter with CEO approval maintaining confidentiality among management<br />Negotiate with multiple SaaS and infrastructure vendors and multiple departments including Purchasing department and Legal Department to align with stakeholder goals<br />Integration into multiple systems with multiple hardware technologies including mobile<br />Work with change management office to define change readiness strategy and implementation in partnership with PMO<br />Establish working teams, work breakdown structure, budget definition including change management, systems changes, purchasing, and legal approval<br />Develop and train project leader and a key stakeholder in change-log and process management<br />Maintain confidentiality while implementing SharePoint configuration outside of normal PMO <br />JP Morgan Chase, Business Analyst, Chicago, IL<br />Consultant with Project Management Office of Regulatory Operations for court consent order project with the United States Government Office of the Comptroller of the Currency (OCC)<br />Create presentations for CEO and executive committee reacting to OCC consent order<br />Collect and model procedures of 40 lines of business using 42 document management systems<br />Define corporate procedure for executed and signed documents in alignment with firm policy<br />LANDS' END, Project Manager & Business Analyst, Dodgeville, WI<br />Consultant project manager and business analyst with PMO (project management office)<br />Project manager for eChannel international expansion into EU countries and required infrastructure upgrades<br />Develop Request for Proposal for new EDI and managed services vendor for multiple units <br />Analyze 64 database feeds to data warehouse supporting B2B division management to address sustainability and risk management; coordinating with multiple stakeholders and departments<br />Wisconsin 2016 Presidential Recount, Director of Field Operations, Madison, WI<br />Director for field operations for election recount with a team of over 700 volunteers coordinating national researchers, analysts, press, national and state leadership teams<br />Set up, direct and break down recount hotline/headquarters including training, staffing, reporting, vendor management of $3.5 million Wisconsin presidential recount of 2016<br />Lead next step debriefing session with a presidential candidate, national leaders, and press<br />Create a new organization to continue research and analysis of data from recount for developing best practices for election integrity and voting audits<br />Coordinate and present at multiple sessions for a follow-up conference<br />Level 10, Project Manager & Consultant, Hoffman Estates, IL 2009 – 2014<br />Project manager and nationwide field consultant for retail point-of-sale (POS) & digital signage computer services firm working with 135 retailers, major banks, & restaurants<br />Coordination between stakeholders of the client, hardware vendors, software vendors, integrators<br />Managed a project team of 110 technicians across the country for national deployment<br />650 Client interviews of regional, district, and store managers across top national retail chains<br />140 post-project reviews and project analysis documentation completed<br />Developed 70-page onboarding system and documentation for Level 10 staff; improving 1st-month effectiveness and increasing client satisfaction by reducing errors<br />Edited & updated XXXXXX manuals based on technician feedback and use cases<br />Testing coordination including script development, field testing, pilot development, documentation<br />FEDERAL HOME MORTGAGE, Project Manager & Marketing Director, Naperville, IL 2005 – 2009<br />Firm of 30 loan originators and title insurance company. Develop lifecycle management and results analysis <br />Consulted on direct marketing campaigns to improve ROI by 250%<br />Lifted response rate to 6% on direct mail and email campaigns<br />Developed and implemented IT infrastructure strategy with 18 vendors<br />RFI, RFP, RFQ management & bid analysis of marketing tools and data providers<br />Developed 18 use cases of markets for A/B testing strategy and cataloging into CRM tracking<br />Documented and Prototyped mortgage processing workflow reducing manual time 28% while improving client and management communication and satisfaction<br />Created dashboard of Key Performance Indicators (KPIs) for tracking growing success of marketing<br />Developed training curriculum & licensing training for account executive & underwriters<br />Vendor selection, RFP, evaluation and contract negotiation <br />Defined desktop underwriting workflow integrating into the document management system<br />Coordinated with 78 lenders nationwide across various specialty products in a dynamic market<br />U.S. MICRODYNE, Vice President-Client Project Services, Bannockburn, IL 2002 – 2005<br />Developed PMO (Project Management Office) and project methodology, implement PM training<br />Project manager of $2.5 million multi-vendor technology upgrade for savings and loan over nine months coming in on time, and 11% under budget including requirements definition, stakeholder management, state audit coordination, vendor selections, upgrade hardware, back-office implementation, curriculum development, and training<br />Increased revenue by 274%, integrating customer relationship management (CRM) system with dispatch and accounting, slashing accounts receivable collection by 14 days<br />Implemented processes reducing company turnover 60% through performance management<br />Reduced sales cycle time by 55% through product development for client C-level management <br />Developed 27 training modules including orientation, business analyst, sales, marketing, project management, client etiquette, requirements gathering, testing design, and consultant standards <br />INTERVANTAGE, Vice President of Project Consulting, Streamwood, IL 1995 – 2002<br />Project director for IT services and digital agency consulting firm implementing agile methodology during rapid technology change cycle in an industry affecting best practices, client understanding, team abilities<br />Develop PM with agile project management methodology to integrate rapid changing customer understanding and technology development<br />Project team management across 3 countries and 5 time zones<br />Legal practice manager of litigation/contract law firm with 400 active legal matters/projects in 8 counties, including world's largest court system, aligned practice for a successful buyout (2010)<br />Increased sales 300% implementing marketing strategies<br />Reduced cost per lead by 40% defining personas and implementing CRM for an insurance broker<br />Project managed the conversion to ADP Payroll system across retailer's 384 stores in 34 states<br />Rocketed sales from $250/month to $1,000,000/month for New Balance WebExpress through effective site redesign, search engine optimization, and back-office management<br />Increased web traffic by 50% in three-month time frame for online restaurant consolidator through site redesign, Search Engine Optimization (SEO) & content management<br />Project managed CRM & document management implementation converting 12 years of paper <br />For legal practice, upgraded purchasing, document management, implement staff reorganization, improving monthly billing 20% while reducing staff costs, implementing new docketing process<br />Analytics campaigns of search engine optimization using Google Analytics, in-house tools, Adobe<br />Project managed technology upgrade for national jewelry chain of 365 stores; Requested back for next technology national refresh<br />Consulted, installed and customized engineering project management software Primavera Sure-Trak for engineering and construction firm reducing completion punch-list an average of 20%<br />Quick Engineering Study for Molex – engineering study of warehouse workflow for ERP system <br />Project managed the national implementation of field inventory kits covering 38 states<br />PWC (PRICE WATERHOUSE COOPERS), Project Manager, Chicago, IL/Houston, TX 1992 – 1995<br />With Shell Oil, business analysis and systems development of Geographic Information System (GIS) for health and safety federal compliance <br />Project manager, business analyst, and systems consultant to various Fortune 500 companies<br />Systems analysis/forensic accounting of bankruptcy clients<br />CRM implementation for commercial trade printer, increasing first-quarter sales by 240%<br />Developed manufacturing quote system reducing proposal time from 36 hours to 15 minutes; integrating into CRM system through full software development lifecycle (SDLC)<br />Create Shell Oil corporate dashboard extract/transform/load (ETL) creation from data warehouses <br />Consultant to Chicago City Colleges and Loyola University on multiple IT issues and projects<br />Data analysis of geographic information systems (GIS) for EPA Superfund site with Waste Management<br />COMMUNITY / VOLUNTEER ACTIVITIES:<br />AMERICAN MENSA, Publications Officer – Wisconsin / Chicago chapters, Chicago, IL<br />Award-winning social media content, newsletter and website<br />Regional conferences - Program Audio-Visual Coordinator for 80 sessions annually<br />AMERICAN RED CROSS, Disaster Officer, Houston, Chicago, National Deployment <br />Managed team securing $1 million of in-kind donations for disaster relief services in 43 days<br />Convert during the response from paper to computer systems for 7x24 disaster distribution center including $437,000 rotating inventory, 110 vehicles, IRS compliance, HR recordkeeping of 245 staff<br />American Red Cross disaster response role as liaison with over 60 state and local governments, 96 volunteer organizations, 22 local chapters in $12 million flood response<br />Officer responsible for logistics, setting up Disaster relief operations headquarters of 43 counties<br />US Citizen willing to travel and relocate<br />Damian Christianson <br />XXXX@XXXX.XXX Northbrook, IL 60042<br />(XXX) XXX-XXXX <br />Damian Christianson Page 4 of 4<br />(XXX) XXX-XXXX linkedin.com/in/damianchristianson<br /><br /></p>

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