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raarongraham@gmail.com

R. Aaron Graham<BR>(SME) Subject Matter Expert (UAT) User Acceptance Test in Telecommunication<BR>Princeton, WV 24740 | (XXX) XXX-XXXX<BR>XXXX@XXXX.XXX | www.linkedin.com/in/r-aaron-graham<BR>Experience Summary<BR>To obtain a Software Tester position to utilize testing skills, with 4 years’ experience as a Software Tester, 9+ years’ in Advanced Telecommunication. Excellent abilities in comparing technologies and quick solutions. Improving diverse software programs by writing reports on bugs, vulnerabilities and design issues in Agile-driven environments. Able to check function, layout and operation.<BR>Professional Skills<BR> Tester: AGILE / SCRUM, Test Planning, Test Automation, Regression Testing, Process Improvement, and Defect Monitoring<BR> Telecommunication: Telephony, Advanced Telephony, Programming / Coding, Hardware Technology, Customer Service, Communication, and Networking<BR> Analyst: Database, Process Improvement, Data Collection and Analysis, Research and Trend Analysis, Time Management, Development Research, and Teamwork<BR>Professional Experience<BR>Assignment Administrator Class B/ SME/ UAT | Beckley, WV<BR>April 2010 – Current<BR> Successfully tested over 60 software/hardware projects resolving problems and improving operations on a national scale.<BR> Corrected a working process and formula to address multiple remedies that affected 912,882 customers billing data.<BR> $10.54 billion acquisition of 6.6 million subscribers and 9,400 employees’ data.<BR> Certified the Juniper MX-Series BNG (ADR), Dynamic Subscriber Management support model within the Trident Network Architecture.<BR> Debugged code and located root causes of problems by review fixing defect 35343.<BR> Looked beyond testing scripts to check software for interconnected problems not covered by established specifications on T3E64 code to flow properly for testers.<BR> Gathered data on integration issues and vulnerabilities and reported all findings to SR Operations Specialist with improvement recommendations.<BR> PV16153 evaluated, performance and design compliance of every product against design standards and customer needs.<BR> Worked with tables running multiple test scenarios to verify and create stable streamline process. Saving Frontier Communications $25,000.XXXXXX reduction daily.<BR> Correcting capacity and congestion on ports thru analyzing stability to 70-80% saving Frontier Communications $126 million yearly.<BR>Night Auditor | Days Inn | Princeton, WV<BR>November 2009 – April 2010<BR> Implemented Engineers and Conductors scheduling to keep million-dollar contract with Northfolk Southern.<BR> Created Excel spreadsheet to cut report time by 75%.<BR> Conducted nightly documentation 75% faster.<BR> Supervised the work of employees to keep room availability at optimal levels.<BR>Programmer / Analyst | Bluefield College | Bluefield, VA<BR>July 2008 – June 2009<BR> Analyzed XXXXXX from data corruption, data vulnerabilities, and server errors.<BR> Installed a $XXXXXX system on the campus in limited time frame.<BR> Implemented scripts for reporting to the VA Higher Learning to cut human error, department reporting time by 75%.<BR> Programmed script on the ID card system that pulled monetary loan values to student’s ID cards to use on campus.<BR>Education<BR>Associate of Science | Pace University | New York, NY<BR> (NACTEL) National Alliance for Communication, Technology, Education, and Learning.<BR> Professional development completed in Telecommunication, Fiber Optics, and Analytics.<BR>Certifications<BR> SQL Database Administrator | Jenzabar University | Harrisonburg, VA<BR> Wireless Technician | APT College | Carlsbad, CA<BR> FCC General Radio | APT College | Carlsbad, CA<BR> Fiber Technician | APT College | Carlsbad, CA<BR> Fiber Specialist | APT College | Carlsbad, CA<BR>R. Aaron Graham Page 3 | 1<BR>

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