(XXX) XXX-XXXX | XXXX@XXXX.XXX | Linkedin.com/in/kartikchadha25 EDUCATION
MBA (Strategy, Marketing) + MS (Business Analytics, ML/AI, IOT) [STEM – 3 Years OPT] May 2019
Boston University Questrom School of Business; Boston, MA
Dean’s Full-tuition scholarship, President - Consulting Club, VP - Business Technology Club
Certified Scrum Product Owner (CSPO), Financial Modeling, Six Sigma Green Belt, Google Analytics IQ
MBA Case competition winner – PwC, Digital Innovation Consultant – Microsoft, Fidelity Investments, Instacart.
Bachelor of Technology (Electronics and Communication) with Honors June 2012
Guru Nanak Dev University; Amritsar, India WORK EXPERIENCE
EQUINIX; San Francisco Bay Area, California
Product Strategy and Analytics Advisor June 2018 – Aug 2018
Re-invented the Data analytical product portfolio that provides insights on Business performance, Market and customers to identify impactful and scalable opportunities to help drive Strategic initiatives and GTM decisions.
Managed product enhancements to the Equinix Cloud Exchange (ECX) Fabric, an advanced software defined interconnection solution that enables seamless, on-demand, private virtual connectivity to global participants.
Developed and presented an international strategic growth plan based on Market and Customer insights at Quarterly CMO 2018 Q2 meeting to the C-Level Executives using predictive numbers for the growth of customer base. TATA CONSULTANCY SERVICES Jan 2014 – May 2017
Consultant - Product Management | Led large-scale projects managing B2B SaaS platforms and developing B2C products for web and mobile. Led product discovery, built strategic roadmap, created backlog, prioritized features, presented solution analysis to C-suite focusing on ROI and KPI’s. Developed release and integration plans in an Agile Model, ran A/B tests to validate hypothesis, managed time-to-market through trade-offs with business stakeholders and cross-functional teams.
Drove strategy through analytics, platform optimization by data modeling, developed GTM plans with Marketing and Sales team, managed a scrum team of UI/UX designers, developers, and business analysts.
Citi - Modernized bank’s core banking system deploying TCS BanCS SaaS across bank’s Lending business. Led the development and launch of Digital WCDL product for financing small businesses, driving $300M new loans in 1 year.
Developed an AI Virtual Assistant for a Banking client’s mobile platform – AI answered 95% of questions correctly and resolved 74% of digital conversations, resulting in 30% increase in selling of Bank’s products and services.
HSBC - Increased retention rate by 30% and boosted net profits to $20M by developing the Mobile banking application, from concept till launch, for providing on-the-go digital banking convenience and security for a European client.
CVS - Boosted the patient adherence rate by 25% resulting in increased revenue by expanding the Mobile platform and developing ScriptSync product based on customer need analysis for a fortune U.S PBM client.
BestBuy - Achieved 40% increase in conversions by revamping the E-commerce marketplace platform, and improving search and sequencing through A/B tests for hypothesis validation, and optimizing acquisition and purchase funnel.
On-boarded 4 major clients across globally with contracts worth $150M by designing GTM strategy and helping sales team understand the TCS BaNCS SaaS product positioning, API solutions, key benefits, and configuration pricing. Analyst – Enterprise Product Development Sep 2012 – Dec 2013
Led Digital product development (SDLC), managed product delivery, process improvements, analyzed success metrics, documented PRD, and performed platform data-driven optimization for Financial services clients. Lead Requirement Gathering Discussions along with Business and Conducted Proof of Concepts (POC) - for quality solution.
State Bank of India (SBI) - Optimized the performance of Loan Management and Enterprise Content Management systems by 40% by diagnosing and resolving application performance issues, bottlenecks and system inefficiencies.
Spearheaded the implementation of E-Sign product, a digital sign application for using biometrics for pre-sanction KYC verification, resulting in $1M annual cost savings and 27% business growth. ADDITIONAL INFORMATION
Technical Skills: SQL, REST APIs, SOA, Jira, Confluence, Salesforce, Tableau, R, Agile Scrum, Kanban, Microservices
Analytical Analysis: Segmentation, Cohort Analysis, Market Basket Analysis, Regression, Multivariate tests
Extra-curricular: Marathon Runner, Social Entrepreneur of Blood Donation Organization saving 10K+ lives, Cooking Enthusiast