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Hesham Magdy Khaled
Supply Chain and Operations Manager,
Continental AG - TPE
Contact details:
Address: Jumeriah Lake Towers, Dubai, UAE
Mobile: +(XXX) XXX-XXXX79 XXX-XXXX84/
Profile Summary:
A performance driven Supply chain management and operations professional with 8+ years of experience in high profile enterprises with progressive experience in various fields such as demand & supply planning, foreign & local purchasing, logistics & warehousing. 
Core areas of expertise:
Operation Management
Supply Chain Management
Demand Planning
Supply Planning
Cost Management
Bid evaluation & negotiation
Sourcing & Purchasing
Value Stream Mapping
Retail Management
Negotiation & deal closing
Market Research
Data Analysis
Team Leading
Professional experience: Supply Chain & Operations Manager, (Nov 2017 – Mar 2019)
Continental A.G – TPE 
  Design, fine tune and implement Supply Chain strategy aiming to minimize operational cost, enhance cycle efficiency and eliminate unnecessary business losses.
  Develop & implement supply network operation procedures to ensure the utmost efficiency of goods movement and cost reduction
  Hire, develop or fire human resources necessary for achieving the strategic business development.
  Lead supply and demand planning activities and set reordering modules and replenishment levels to optimize stock levels.
  Achieve maximum demand & supply forecast accuracy and stock movement simulations.
  Maintain solid relationship with both suppliers and customers ensuring mutual business gains, continuity and growth, analysis of SRM and CRM reports.
  Identify bottle necks, points of cost reduction, enhancement and elimination.
  Lead and manage Continental Egypt warehouses and assure that Global Company Policies and Local procedures (Delivery cycle, FIFO…) and Global Safety standards are met.
Major Achievements:
  Hired & managed calibers targeting implementing new SC processes improvement and comply with the vision of business waste elimination. Results were satisfactory
  Slashed containers storage charges by -35% vs.PY 2017, considering +26% sell-in vol.
  Assigned stock replenishment & demand planning module, resulted in significant -44% reduction in stock end of year 2018 vs. 2017.
  -33.3% reduction in storage area by end of 2018 by the means of effective demand planning modules and higher accuracy forecasts.
  Eliminated 40% of aging articles, and nearly 25% in aging volumes.
  Raised main foreign supplier - Continental brand – credit days to 120 days vs. 90 days in 2017 by the means of constructive negotiations.
  Raised Local suppliers' credit by average 72 days, instead of cash or 45 days credit in '17.
  Slashed customer delivery cost by 15% vs. PY 2017, considering nearly +30% sellout vols.
  Project owner of Implementation of Microsoft DYNAMICS AX ERP system project in the organization. Project duration was 6 months >70% is implemented and stable in Mar. 2019
  Standardizing & documenting of all company processes after performing a process mapping and value stream mapping and elimination of non-added value processes.
Sales Support & Operation Section Head, (Dec 2014 – Nov 2017)
Ghabbour Auto – Tires Dept.
  Lead regional demand planning activities and order execution for foreign and local suppliers.
  Manage logistics team responsible for tracking goods/purchased shipments through depots to assuring smooth arrival to destination on planned ETA without delays. 
  Review and monitor stock analysis reports on SKU level ensuring products availability.
  Cross functional planning with central treasury team & risk management team proactively to settle various suppliers' payments according to three months plan. 
  Develop and maintain strategic relationships with key suppliers and monitor vendor's performance.
  Monitoring day-to-day sales activities and operation, profitability and product mix analysis.
  Prepare annual budgets, sales forecasts, and cost & profit margin simulations.
Major Achievements:
  Successfully managed with highest efficiency entitled position roles for brand count increase by 333%, sellout volumes increase by 175% and nearly 200% revenue increase 2017 vs. 2015.
  Modified 2 main suppliers' incoterms, resulting in -3% cost reduction in each annual turnover 
  Modifying ERP reports through guiding ORACLE support team, optimizing report result duration from nearly 3 hours to maximum 10 minutes (i.e 1800% optimization).
  Reduction of containers storage charges by -15% 2017 vs. 2016 considering a +150% vols. increase and foreign currency allocation crisis in Egypt.
  Reducing inventory replenishment points from 2.5 months in Q1 '15 to 0.25 month in Q2 '17 Supply and demand forecast accuracy of nearly 95% and profit simulation accuracy of 98%
GB auto “Ignition” management program, (Jan 2014 – Dec 2014)
Ghabbour Auto
Ignition program is a potential leader's management program aimed at providing maximum exposure throughout all sections of GB auto, to summon very well business oriented mid management calibers in a period of 12 months.
Exposure departments: 
Internal audit department (6 months).
Central Logistics dept. (1 month)
Hyundai Sales support and order planning (2 months) 
Tires Sales dept. (2 months)
Accounting and finance dept. Treasury – A/P – A/R (1 months)
Electro- Mechanical Design Engineer, (Apr 2012 – Dec 2013) 
Shaker Consultancy group. 
Design of HVAC systems, utility buildings and mechanical service equipment according to international standards to reach highest degree of human comfort and max design efficiency.
Moreover provide site supervision & inspection for ongoing projects and coordination with project owners, project managers, contractors and sub-contractors ensure smooth workflow and deadlines are met.
Site Engineer, (Apr 2011 – Mar 2012)
Set Linings Int. 
For its Refractory Insulation job no. 1354/2011 in Suez Steel Company – “DRI‐ DRP Project”‐and Ezz Steel new “blast furnace” in Ain Sokhna. 
  Ensure safe and appropriate working environment and fulfilling all site requirements
  Prepare progress reports and documentation to be handed over to superiors. 
Develop and maintain strategic relationships with key suppliers and vendors, update vendor list with vendor cost, quality and delivery performance.
Bachelor of Engineering, 
BSc. Mechanical power engineering, Cairo University, Egypt, (Sep 2005 – May 2010)
Overall grade: Good
Graduation project grade: Distinction
Executive Management Diploma (EMD), 
Post Gradate Diploma, American University in Cairo, (Jan 2014 – Apr 2015)
Certificates and awards:
Lean Six sigma green belt,
Egyptian Quality Academy (EQS), Accredited from IASSC, (May 2013)
Fundamentals of Engineering (FE), 
American university in Cairo, (Oct 2010)
ASHRAE organization graduation project contest, 
American Society of Heating, Refrigerating and Air-Conditioning Engineers. 
Graduation project awarded the project of the year from ASHRAE organization contest for most innovative HVAC design university project.
Personal skills:
Strategic Thinking
Analytical Thinking
Team Leading
Decision Making
Team Working
Business Oriented
Structured & Organized
Problem Solving
Communication Skills
Professional skills:
Data Analysis: Excellent
Data Mining: Excellent
Negotiation Skills: Excellent
Finance & 
Accounting: V. Good
Strategic planning: Excellent
Presentation skills: Excellent
Budgeting: Excellent
Demand Planning: Excellent
Cost Management: Excellent
Sourcing: Excellent
Bid Evaluation: Excellent
ERP understanding: Excellent
MS Excel: Proficient
Power BI: V. Good
Personal information:
  Date of birth: 
6th of September 1987
  Nationality: Egyptian
  Military Status: Exempted
  Marital Status: Married
  Native Arabic
  Fluent in English
  Very good in Italian
  Basic French
Volunteer actions:
Member of Rotaract Tahrir, participated in various charity and community service projects.