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Sue Darby

Anywhere, USA

sue.a.darby@gmail.com

<p>(XXX) XXX-XXXX <br />Sue Darby <br />XXXX@XXXX.XXX <br />Palmer, Alaska <br />http://www.sue-a-darby.com <br />Remote <br />https://www.linkedin.com/in/suedarby <br />https://github.com/suedarby <br />Experience <br />Technical Writer <br />Credit Union 1 ~ Remote, Alaska ~ Jan 2022~ Feb 2022 ~ Contract <br />Contract technical writer to work on banking backlog writing and consulting work. <br />Tools & Requirements: Audacity, OneNote, excellent written and verbal communication skills, keen eye for detail, various cloud database systems, SaaS, Word <br />Data Analyst <br />Launch Consulting ~ Remote, Washington ~ Nov 2018 ~ Nov 2019 <br />As part of a team responsible for correctly parenting public sector and commercial accounts. <br />Tools & Requirements: Excel, Outlook, Pivot Tables, charts, graphs, Power BI Reporting, excellent written and verbal communication skills, keen eye for detail, <br />various cloud database systems, SaaS, O365, Teams, SharePoint, PowerBI <br />Senior Services Data Technician <br />State of Alaska ~ Anchorage, AK ~ May 2008 ~ Dec 2017 <br />Settings Compliance & Compliance Tool <br />Provided project planning & management to develop a single tool to capture data, aggregate, and generate individualized notices, programming a custom macro. <br />Tools & Requirements: business case writing, Microsoft Office, Visio, Adobe DC, VB.net, time management, business requirements and metrics, define scope, <br />previous experience writing documentation and procedural materials for multiple audiences, procedures, Excel reporting, project management, DDLC <br />• <br />Document the processes, best practices and facilitated team training of both technical and non-technical end users <br />o Brought the behind schedule project current with the workflow <br />o $1,500 saved in postage, 2-4 cases of paper & processing time <br />o Time savings for team of 66% <br />Application Tracking System <br />Created an interim data tracking system using SharePoint to measure the time frames for processing applications. <br />Tools & Requirements: business case writing, VB.net, SharePoint, Excel, HTML, CSS, UML, pivot tables, conditional formatting, filters, lean agile methodologies, <br />time management, communication, proven ability to handle multiple projects simultaneously, with an eye for prioritization, project management, define scope <br />Technical Writer/Webmaster/Author <br />Sue's Tiny Costumes ~ California/Oregon/Alaska ~ Sept 1995 ~ Present ~ Remote <br />Tools & Requirements: Google Suite, Google Analytics, Google Tag Manager, WordPress, video & teleconferencing <br />Passion Projects <br />Sewing Project Manager <br />Project Manager, Software Developer, Technical Writer ~ July 2020 ~ Current Project <br />Solving the problem of locating supplies for sewing, embroidery, and crafts to reduce over buying through a tracking system for projects <br />Tools & Requirements: Word, Visio, VSCode, MySQL Workbench, WAMP Server, MySQL, PHP, HTML, CSS, JavaScript, JSON, XML, project planning and <br />management, database admin, Visio, PHP, programming, software documentation, Node.js, React.js, Vue.js, SDLC, GitHub <br />Caregiver <br />Coordinate care and advocate for stroke victim 2020 ~ Present <br />Volunteer Work <br />Secretary of the Board, Customer Support, Technical Support <br />Alaska Collaborative for Telehealth and Telemedicine ~ Remote, Alaska ~ Oct 2017 ~ Present ~ Volunteer <br />Part of the Board of Directors for managing the documentation such as meeting minutes and organizing data. <br />Tools: Google Suite, Google Analytics, Google Tag Manager, WordPress, LastPass, LifeSize Teleconference, information gathering, content management, client <br />services, technical documentation, website programming, design, UI, and help refine content, procedural materials for multiple audiences <br />Education <br />WozU Software Development ~ Honor Roll ~ Nov 2021~Jun 2022 <br />Charter College ~ Alpha Beta Kappa, Dean’s List <br />Bachelors of Science Business Management and Information Technology <br />Bachelors of Science Business Management <br />Associate of Science Computer Science: Concentration in Business Applications <br />Associate of Science Business Management Practice</p>

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