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ABDULAZIZ MOUSA AHMAD
Kuwait City • Cell: +(XXX) XXX-XXXX5 • D.O B: 28/07/1987
• Nationality: Kuwaiti • Email: XXXX@XXXX.XXX
Location: State of Kuwait
https://www.linkedin.com/mwlite/in/abdulazizahmadc172
SUMMARY
Reliable, punctual banker with excellent work ethic, with over 7 years' experience working in the private sector. Areas of expertise include operational experience, customer service, administrative experience, experience in providing support services, excellent capabilities in extract data and procedures routine developing high-quality content. Seeking to perform the ATM Coordinate position in AL'Ahli Bank of Kuwait where I can utilize my knowledge of banking products and procedures.
SKILLS
Strong verbal & written communication
Strong knowledge of MS office & office management software
Outstanding interpersonal skills
Strong organizational skills
Strong leadership skills
Excellent people management skills
Excellent strategy planning skills
Strong attention to detail with excellent follow-up skills
Strong ATM technology knowledge
PROFESSIONAL EXPERIENCE
Council Of Ministers, State of Kuwait • Senior Administration Officer.
(10/2020) – Present
Handled the filing system, distribution of documents and the data entry.
Coordinated and organized office operations in a high-volume tech business.
Undertake additional specific tasks, as directed by the head of department, Counselor.
Ensuring prompt customer service and perform clerical work as well as record keeping and filing.
United States Department of Defense, Camp Patriot • Translator/Interpreter
(10/2015) – (01/2018)
Spearheaded simultaneous translation between the U.S Army and all parties during teleconferences and in-person meetings.
Performed various translation and interpretation duties from Arabic to English in a highly professional manner.
Upheld strict confidentiality policy when translating personal and diplomatic materials.
Act professionally with regards to appearance, conduct, and punctuality.
HSBC Bank, State of Kuwait • Bank Teller
(01/2014) - (07/2015)
Handled all transactions services, including bank deposits & withdrawals, etc.
Supporting the branch manager with all aspects of branch operations.
Maintained up to date product knowledge and awareness of product portfolio.
Adhere to all current bank policies, procedures and regulations.
Burgan Bank of Kuwait, State of Kuwait • Bank Teller
(07/2012) - (01/2014)
Participate in activities designed to improve customer satisfaction and business performance.
Adhere to quality standards set by the bank corporate management.
Handling daily corporate payments as well as maintaining incoming and outgoing cash records.
Issues related to customers and ensure prompt and complete closure of concerns/enquiries.
Gulf Bank of Kuwait, State of Kuwait • Customer Services Representative
(05/2010) - (05/2012)
Handled all incoming calls/assigned leads with due care and attention.
Track and follow up all customers requests in a timely manner.
Deliver prompt and professional solutions for customer inquiries.
Maintained required customer data as per assigned service to obtain accurate trend.
EDUCATION
FAA Certified Private/Instrument Pilot License
Aviation Phoenix East Aviation
United States of America, Daytona. Beach. FL (07/2007) – (09/2008)
FAA Certified Commercial Pilot License
Aviation Spectrum Corporate and Flying Club
United States of America, Daytona. Beach .FL (10/2008) – (02/2009)
LANGUAGES
Arabic Fluent (Writing, Reading, Speaking)
English Fluent (Writing, Reading, Speaking)
Russian Basic (Speaking)
I hereby declare that the above information is true to the best of my knowledge and belief. ABDULAZIZ MOUSA AHMAD
Kuwait City • Cell: +(XXX) XXX-XXXX5 • D.O B: 28/07/1987
• Nationality: Kuwaiti • Email: XXXX@XXXX.XXX
Location: State of Kuwait
https://www.linkedin.com/mwlite/in/abdulazizahmadc172
SUMMARY
Reliable, punctual banker with excellent work ethic, with over 7 years' experience working in the private sector. Areas of expertise include operational experience, customer service, administrative experience, experience in providing support services, excellent capabilities in extract data and procedures routine developing high-quality content. Seeking to perform the ATM Coordinate position in AL'Ahli Bank of Kuwait where I can utilize my knowledge of banking products and procedures.
SKILLS
Strong verbal & written communication
Strong knowledge of MS office & office management software
Outstanding interpersonal skills
Strong organizational skills
Strong leadership skills
Excellent people management skills
Excellent strategy planning skills
Strong attention to detail with excellent follow-up skills
Strong ATM technology knowledge
PROFESSIONAL EXPERIENCE
Council Of Ministers, State of Kuwait • Senior Administration Officer.
(10/2020) – Present
Handled the filing system, distribution of documents and the data entry.
Coordinated and organized office operations in a high-volume tech business.
Undertake additional specific tasks, as directed by the head of department, Counselor.
Ensuring prompt customer service and perform clerical work as well as record keeping and filing.
United States Department of Defense, Camp Patriot • Translator/Interpreter
(10/2015) – (01/2018)
Spearheaded simultaneous translation between the U.S Army and all parties during teleconferences and in-person meetings.
Performed various translation and interpretation duties from Arabic to English in a highly professional manner.
Upheld strict confidentiality policy when translating personal and diplomatic materials.
Act professionally with regards to appearance, conduct, and punctuality.
HSBC Bank, State of Kuwait • Bank Teller
(01/2014) - (07/2015)
Handled all transactions services, including bank deposits & withdrawals, etc.
Supporting the branch manager with all aspects of branch operations.
Maintained up to date product knowledge and awareness of product portfolio.
Adhere to all current bank policies, procedures and regulations.
Burgan Bank of Kuwait, State of Kuwait • Bank Teller
(07/2012) - (01/2014)
Participate in activities designed to improve customer satisfaction and business performance.
Adhere to quality standards set by the bank corporate management.
Handling daily corporate payments as well as maintaining incoming and outgoing cash records.
Issues related to customers and ensure prompt and complete closure of concerns/enquiries.
Gulf Bank of Kuwait, State of Kuwait • Customer Services Representative
(05/2010) - (05/2012)
Handled all incoming calls/assigned leads with due care and attention.
Track and follow up all customers requests in a timely manner.
Deliver prompt and professional solutions for customer inquiries.
Maintained required customer data as per assigned service to obtain accurate trend.
EDUCATION
FAA Certified Private/Instrument Pilot License
Aviation Phoenix East Aviation
United States of America, Daytona. Beach. FL (07/2007) – (09/2008)
FAA Certified Commercial Pilot License
Aviation Spectrum Corporate and Flying Club
United States of America, Daytona. Beach .FL (10/2008) – (02/2009)
LANGUAGES
Arabic Fluent (Writing, Reading, Speaking)
English Fluent (Writing, Reading, Speaking)
Russian Basic (Speaking)
I hereby declare that the above information is true to the best of my knowledge and belief.