SUMMARY
Focused junior software developer with strong foundation in full stack web development and experience programming on various platforms.
Skilled in identifying problem areas, recognizing the impact on the business and users, and prioritizing the implementation of appropriate solutions.
Experience working in enterprise environments in complex client facing roles for different geographic territories
Earned reputation for consistently meeting project deadlines.
TECHNICAL SKILLS
Languages:
C#, HTML, CSS, JavaScript, SQL
Development Frameworks:
ASP.NET Core (Web API and MVC), MERN, Twitter Bootstrap, Angular, Node.js, React
Databases:
MS SQL Server, MySQL, MongoDB
Tools:
Amazon Web Services
EDUCATION AND TRAINING
BCIT
Software Systems Development (Web Programmer) Certificate
Sept. 2019 – May 2020
Vancouver, BC
Bachelor of Engineering, Computer Science
Madhurai Kamaraj University
June 2003
India
TECHNICAL EXPERIENCE
Foodie (Food ordering)
Team Member - BCIT Internal Project
March 2020
Vancouver, BC
Developed a web application for a hypothetical restaurant for ordering food online.
Implemented an ASP.NET Core backend to create functional and easy-to-use food ordering interface with session storage.
Developed the views using Razor pages and database is SQL Server.
Chatee
Team Member – BCIT Internal Project
Jan. – Apr. 2020
Vancouver, BC
Designed and developed a real-time group chat application using Swift for iOS mobile devices.
Implemented Google Firebase real-time cloud storage with authorization and authentication to store and display messages between multiple users/devices.
Created a custom user interface to fit all screen sizes using auto layout constraints within Interface Builder.
WORK EXPERIENCE
IBM India Ltd
Resource Staffing Professional
Jan. 2016 – Feb. 2018 Bangalore, India
Provide staffing support to commercial and internal projects and facilitate allocation of non-deployed (new-hires and rolled-off) workforce to projects
Identified and executed fulfillment plan for projects using various big data related technologies based on gap analysis
Coordinated consistently with the leadership team, project coordinators, project managers, employees, sub-contractor fulfillment teams and hiring team to implement fulfillment plan
IBM India Ltd
Application Support Consultant
Jun. 2010 – Feb. 2016
Bangalore, India
Upgrade and migrate CRM application used by Sprint Telecom for number portability fallout management, from Clarify desktop application to cloud-based Smart client application
Gathered functional requirement from stakeholders like client business manager, liaison manager and end users
Collaborated with database team, development team, 3rd party product vendors to setup production and pre-production environments
Implemented the release management and change management activities
Supported and maintained production and pre-production systems for Fallout Management application built on Clarify CRM, SQL Server, and Linux servers
Handled production incidents like perform failover to disaster recovery servers, executing database scripts, making UI based configuration changes
Automated monitoring and notification systems through cronjobs and pl/sql scripts
Received: Excellence Award 2013, Excellence Award 2014
Hewlett-Packard GlobalSoft Ltd
CRM Application Support Consultant
Jan. 2004 – May. 2010
Bangalore, India
Worked on different CRM applications like Clarify, Remedy, Service Center, OVSD and Siebel to provide application support of production and preproduction systems for 27 different clients belonging to varying domains simultaneously
Co-ordinated daily with various teams – like client managers, database admins
Monitored and provided operational support to production systems 24*7, ensuring compliance to business processes
Root cause analysis for problems identified
Configured application user interfaces
Recognized by supervisor for having solid application knowledge and providing enthusiastic support.
Received: Recognitions and Awards from Client
AFFILIATIONS
Member – .NET Users Group Vancouver
2019 – Present
ADDITIONAL INFORMATION
Interests:
Sudoku, Badminton, Online Coding Challenges
Community Involvement:
Completed Peak Leadership program @ BCIT
NIDHU GOPAL
XXXX@XXXX.XXX
https://www.linkedin.com/in/nidhu-gopal/
Vancouver, BC
github.com/nidhugopal SUMMARY
Focused junior software developer with strong foundation in full stack web development and experience programming on various platforms.
Skilled in identifying problem areas, recognizing the impact on the business and users, and prioritizing the implementation of appropriate solutions.
Experience working in enterprise environments in complex client facing roles for different geographic territories
Earned reputation for consistently meeting project deadlines.
TECHNICAL SKILLS
Languages:
C#, HTML, CSS, JavaScript, SQL
Development Frameworks:
ASP.NET Core (Web API and MVC), MERN, Twitter Bootstrap, Angular, Node.js, React
Databases:
MS SQL Server, MySQL, MongoDB
Tools:
Amazon Web Services
EDUCATION AND TRAINING
BCIT
Software Systems Development (Web Programmer) Certificate
Sept. 2019 – May 2020
Vancouver, BC
Bachelor of Engineering, Computer Science
Madhurai Kamaraj University
June 2003
India
TECHNICAL EXPERIENCE
Foodie (Food ordering)
Team Member - BCIT Internal Project
March 2020
Vancouver, BC
Developed a web application for a hypothetical restaurant for ordering food online.
Implemented an ASP.NET Core backend to create functional and easy-to-use food ordering interface with session storage.
Developed the views using Razor pages and database is SQL Server.
Chatee
Team Member – BCIT Internal Project
Jan. – Apr. 2020
Vancouver, BC
Designed and developed a real-time group chat application using Swift for iOS mobile devices.
Implemented Google Firebase real-time cloud storage with authorization and authentication to store and display messages between multiple users/devices.
Created a custom user interface to fit all screen sizes using auto layout constraints within Interface Builder.
WORK EXPERIENCE
IBM India Ltd
Resource Staffing Professional
Jan. 2016 – Feb. 2018 Bangalore, India
Provide staffing support to commercial and internal projects and facilitate allocation of non-deployed (new-hires and rolled-off) workforce to projects
Identified and executed fulfillment plan for projects using various big data related technologies based on gap analysis
Coordinated consistently with the leadership team, project coordinators, project managers, employees, sub-contractor fulfillment teams and hiring team to implement fulfillment plan
IBM India Ltd
Application Support Consultant
Jun. 2010 – Feb. 2016
Bangalore, India
Upgrade and migrate CRM application used by Sprint Telecom for number portability fallout management, from Clarify desktop application to cloud-based Smart client application
Gathered functional requirement from stakeholders like client business manager, liaison manager and end users
Collaborated with database team, development team, 3rd party product vendors to setup production and pre-production environments
Implemented the release management and change management activities
Supported and maintained production and pre-production systems for Fallout Management application built on Clarify CRM, SQL Server, and Linux servers
Handled production incidents like perform failover to disaster recovery servers, executing database scripts, making UI based configuration changes
Automated monitoring and notification systems through cronjobs and pl/sql scripts
Received: Excellence Award 2013, Excellence Award 2014
Hewlett-Packard GlobalSoft Ltd
CRM Application Support Consultant
Jan. 2004 – May. 2010
Bangalore, India
Worked on different CRM applications like Clarify, Remedy, Service Center, OVSD and Siebel to provide application support of production and preproduction systems for 27 different clients belonging to varying domains simultaneously
Co-ordinated daily with various teams – like client managers, database admins
Monitored and provided operational support to production systems 24*7, ensuring compliance to business processes
Root cause analysis for problems identified
Configured application user interfaces
Recognized by supervisor for having solid application knowledge and providing enthusiastic support.
Received: Recognitions and Awards from Client
AFFILIATIONS
Member – .NET Users Group Vancouver
2019 – Present
ADDITIONAL INFORMATION
Interests:
Sudoku, Badminton, Online Coding Challenges
Community Involvement:
Completed Peak Leadership program @ BCIT
NIDHU GOPAL
XXXX@XXXX.XXX
https://www.linkedin.com/in/nidhu-gopal/
Vancouver, BC
github.com/nidhugopal
