EZE IKECHUKWU SYLVESTER
CXXXXXX Fed.Housing, Trans Ekulu, Enugu. +(XXX) XXX-XXXX753 XXXX@XXXX.XXX
Professional Summary
Result-driven Human Resources Manager/Administrator with over 5 years of experience managing HR related activities including selection, recruitment, training and development of staff, managing employee records, discipline and evaluation and performing general administrative functions, looking to secure a suitably challenging role within a market leading organization to utilize and further develop acquired skills and knowledge while contributing to the achievement of corporate goals as a key team player. Skills
MS Office Suite
Human Resources Management
Excellent Administrator
Labour law Knowledge
Communication Skills
Leadership/Interpersonal Skills
Professional Experience
GPAY EASY REMIT, ENUGU NIGERIA
Bill Payment Executive 2019 – Present
Receive, verify and process customer information/data and ensure that transactions comply with Gpay’s policies and procedures
Manage the verification process of transactions including funds received and total account balances
Develop business plans for the expansion of the business territory and ensure customer satisfaction to increase customer retention rates
GIRLS SECONDARY SCHOOL ABAKPA-NIKE, ENUGU NIGERIA
Administrative Assistant 2018 –2019
Drafted correspondences, emails, letter and internal memos on rules and regulations including the code of conduct as well as rights and obligations of both staffs and students
Maintained an updated record of both new and existing staff and students, provided administrative assistance during trainings and produced training materials
Performed general administrative duties such as welcoming of guests, answering and routing telephones to appropriate desk, handling and sorting incoming and outgoing correspondences
DIDI’S SIGNATURE/DIDI’S FASHION ACADEMY, ENUGU NIGERIA
General Manager/Human Resource Manager 2016 – 2018
Handled the recruitment and selection of new staff by creating and putting up advertisements and the timely filling of vacancies
Briefed and on-boarded new staff, maintained and regularly updated personnel records and provided advice and guidance on all HR related matters
Anticipated training needs of staff, coordinated trainings and seminars and implemented HR policies ensuring practices are in compliance with labour and employment laws
Developed/executed business expansion plans, and increased revenues and minimized loss by introducing new accounting practices as well as better operation procedures
GILGAL CONCEPT LIMITED, ENUGU NIGERIA
Sales Representative 2015 - 2016
Promoted product and increased sales through the creation of compelling marketing and advertising campaigns, door to door marketing and liaising with multiple listing services
Sought for new clients and delivered a considerable market share increase by providing stellar customer service
Educated new and existing customers about the features and value of property for sale by conducting visits and inspections on properties
INDEPENDENT NATIONAL ELECTORAL COMMISSION (INEC), KEBBI STATE
Presiding Officer (Ad-hoc staff) 2014 – 2015
Verified each voter’s card, conducted accreditation of voters and assisted elderly voters with thumb printing
Handled the transfer of election materials from INEC’s office to polling units and back and submitted results for collation
Assisted with the organization of the polling unit and crowd control at the unit for a seamless voting exercise
GIRL SECONDARY SCHOOL AUGIE, KEBBI STATE
Teacher (NYSC) 2014 – 2015
Developed and implemented engaging lesson plan that adhered to curriculum objectives and utilized a range of teaching objectives in delivering each lesson
Administered tests/exams in accordance with school guidelines and prepared reports indicating strengths and weaknesses of students to facilitate positive development
Planned and executed consistent classroom and extracurricular activities and give individualized reports to parents/guardians during counseling sessions
Professional Affiliation
Education
International Computer Driving License (ICDL) 2014
Nigerian Institute of Management (Chartered) 2015 MASTER OF SCIENCE; PUBLIC ADMINISTRATION (HUMAN RESOURCE MANAGEMENT)
Enugu State University of Science and Technology, Enugu 2018
BACHELOR OF SCIENCE; PUBLIC ADMINISTRATION
Godfrey Okoye University, Enugu 2014
Referees
Available on request EZE IKECHUKWU SYLVESTER
CXXXXXX Fed.Housing, Trans Ekulu, Enugu. +(XXX) XXX-XXXX753 XXXX@XXXX.XXX
Professional Summary
Result-driven Human Resources Manager/Administrator with over 5 years of experience managing HR related activities including selection, recruitment, training and development of staff, managing employee records, discipline and evaluation and performing general administrative functions, looking to secure a suitably challenging role within a market leading organization to utilize and further develop acquired skills and knowledge while contributing to the achievement of corporate goals as a key team player. Skills
MS Office Suite
Human Resources Management
Excellent Administrator
Labour law Knowledge
Communication Skills
Leadership/Interpersonal Skills
Professional Experience
GPAY EASY REMIT, ENUGU NIGERIA
Bill Payment Executive 2019 – Present
Receive, verify and process customer information/data and ensure that transactions comply with Gpay’s policies and procedures
Manage the verification process of transactions including funds received and total account balances
Develop business plans for the expansion of the business territory and ensure customer satisfaction to increase customer retention rates
GIRLS SECONDARY SCHOOL ABAKPA-NIKE, ENUGU NIGERIA
Administrative Assistant 2018 –2019
Drafted correspondences, emails, letter and internal memos on rules and regulations including the code of conduct as well as rights and obligations of both staffs and students
Maintained an updated record of both new and existing staff and students, provided administrative assistance during trainings and produced training materials
Performed general administrative duties such as welcoming of guests, answering and routing telephones to appropriate desk, handling and sorting incoming and outgoing correspondences
DIDI’S SIGNATURE/DIDI’S FASHION ACADEMY, ENUGU NIGERIA
General Manager/Human Resource Manager 2016 – 2018
Handled the recruitment and selection of new staff by creating and putting up advertisements and the timely filling of vacancies
Briefed and on-boarded new staff, maintained and regularly updated personnel records and provided advice and guidance on all HR related matters
Anticipated training needs of staff, coordinated trainings and seminars and implemented HR policies ensuring practices are in compliance with labour and employment laws
Developed/executed business expansion plans, and increased revenues and minimized loss by introducing new accounting practices as well as better operation procedures
GILGAL CONCEPT LIMITED, ENUGU NIGERIA
Sales Representative 2015 - 2016
Promoted product and increased sales through the creation of compelling marketing and advertising campaigns, door to door marketing and liaising with multiple listing services
Sought for new clients and delivered a considerable market share increase by providing stellar customer service
Educated new and existing customers about the features and value of property for sale by conducting visits and inspections on properties
INDEPENDENT NATIONAL ELECTORAL COMMISSION (INEC), KEBBI STATE
Presiding Officer (Ad-hoc staff) 2014 – 2015
Verified each voter’s card, conducted accreditation of voters and assisted elderly voters with thumb printing
Handled the transfer of election materials from INEC’s office to polling units and back and submitted results for collation
Assisted with the organization of the polling unit and crowd control at the unit for a seamless voting exercise
GIRL SECONDARY SCHOOL AUGIE, KEBBI STATE
Teacher (NYSC) 2014 – 2015
Developed and implemented engaging lesson plan that adhered to curriculum objectives and utilized a range of teaching objectives in delivering each lesson
Administered tests/exams in accordance with school guidelines and prepared reports indicating strengths and weaknesses of students to facilitate positive development
Planned and executed consistent classroom and extracurricular activities and give individualized reports to parents/guardians during counseling sessions
Professional Affiliation
Education
International Computer Driving License (ICDL) 2014
Nigerian Institute of Management (Chartered) 2015 MASTER OF SCIENCE; PUBLIC ADMINISTRATION (HUMAN RESOURCE MANAGEMENT)
Enugu State University of Science and Technology, Enugu 2018
BACHELOR OF SCIENCE; PUBLIC ADMINISTRATION
Godfrey Okoye University, Enugu 2014
Referees
Available on request
