Tyler Riddle
XXXX@XXXX.XXX
(XXX) XXX-XXXX
626 NE Franklin St
Camas, WA 98607
Key Qualifications
•
Proven managerial level responsibility and execution of reliable system designs.
•
Six years of successful and productive work as a remote employee.
•
Twenty years of experience with Linux primarily using Debian and RedHat distributions.
•
Production or development management of Linux, FreeBSD, NetBSD, Solaris, HPUX and AIX.
•
Eighteen years of experience with Perl and other scripting languages.
•
Published open source software and a patch that was ported to many versions of and shipped in
the Apache web server.
•
CPAN modules in real world use by the public and one module that was the subject of a YAPC
talk by an independent party.
•
Outstanding troubleshooting abilities for software, operating systems, networks, and distributed
systems.
Education
•
Oracle 7 Database Administration; finished in 2001.
•
Vignette Story Server Administration; finished in 2001.
•
Welding Technology; finished in 2004.
Job History
Sabbatical
June 2018 to February 2019
Camas, WA
During my sabbatical I improved my C++ programming and explored ways to apply my information
technology expertise to domains outside the industry. Most notably I
•
Started the production implementation from a proof of concept for an open-source multi-
threaded dataflow based engine designed for generic transformation of data and optimized for
the specific use case of audio processing and control systems for live broadcast applications.
•
Explored the requirements, format and feasibility of a live streaming current topics discussion
talk show that would be entertaining and accurate by adding a single source of truth in the form
of a encyclopedic wiki that is maintained with content from the show.
Site Reliability Engineer for Greystar Solutions
June 2018 to February 2019
Milton, GA
At Greystar I was responsible for the network infrastructure, operating systems and associated security
concerns for a BitCoin exchange being developed under contract for a third party. My responsibilities
included maintaining the production and development Debian Linux based virtual machines in Amazon
EC2 as, evaluation of other AWS services, and defining then implementing security policies for the
servers and employee workstations. Notable aspects are:
•
Creating an Ansible based automation system that could deploy and reconfigure the production
and development Debian Linux servers as well as orchestrate virtual machine operations on
Amazon EC2.
•
Creating a secure communications system based on XMPP and cryptography, defining a secure
communication policy, and providing training to employees on how to use the communication
system securely.
•
Defining operating system security policies and acting as the subject matter aspect in areas
related to security.
•
Implementing least privilege concepts with Amazon EC2, S3, and Dynamo IAM policies
optimized to be low maintenance and hassle.
•
Implementing a secure monitoring system based on Icinga with Amazon S3 used as check result
storage and transport.
Systems Administrator for MaxMind
Jan 2017 to May 2018
Waltham, MA
At MaxMind I served on a team of system administrators responsible for maintaining the servers for a
fraud detection and IP based geolocation web service based on IBM SoftLayer and running from 6
points of presence in 4 different countries. In addition to performing day to day maintenance activities
and participating in on-call duty in rotation I also acted as the subject matter expert for security topics.
Most notably:
•
I created and implemented the employee two factor authentication (2FA) security policies and
provided the associated training to all employees in the company.
•
Defined GDPR compliant data destruction methods for the production environment.
•
Created a Perl based monitoring system framework that integrated the monitoring checks into
the automated testing for the production daemons.
Technical Operations Manager for SocialFlow, Inc
March 2013 to February 2016
New York, NY
SocialFlow is a publishing and analytics platform that provides their customers a single point for
managing their social media presence. As the Technical Operations Manager I was responsible for all
production and development operating systems. Starting out as a contractor through ShadowCat
Systems I moved to managing ShadowCat for Perl consulting, Command Prompt for PostgreSQL, and
independent contractors as well as being responsible for policies related to system access, system
security, and hardware and virtual machine configurations. Notable achievements include:
•
Improving mean time between failure for customer facing services from one failure every few
weeks to a few failures per year by moving to a homogeneous Debian GNU/Linux operating
system from a heterogeneous platform consisting of five different versions of Linux operating
systems in production.
•
Replacing an unreliable Puppet based automation system with a very simple and highly reliable
configuration system based on Debian packages and shell scripts executing in parallel.
•
Design and oversight of implementation of an LDAP based single sign on system for the
development platform. This system required two factor authentication through SSH and allowed
an application specific password for the IRC server.
•
Troubleshooting networking, block storage, and other performance issues that would show up
on the Amazon EC2 platform as well as creating an automated deployment platform using user-
data scripts to customize Debian GNU/Linux generic AMIs.
Owner of Bit Magicians, LLC
September 2009 to March 2013
Camas, WA
As the owner of Bit Magicians I provided my expertise directly to local companies as well as acted as a
subcontractor for ShadowCat Systems. My work primarily consisted of Perl development but also
included recommendations for configurations of Windows Server 2008, production usage of Perl under
Windows, and ensuring reliable operation of a SOHO scale production environment. Through
ShadowCat I worked on the Object::Remote CPAN module where I identified and resolved a dead-lock
condition through the addition of a dedicated logging subsystem and submitted patches for extending
Log::Contextual through application specific log event routers.
Systems Administrator for Coverity, Inc
October 2008 to June 2009
San Francisco, CA
Coverity sells a static source code analysis tool used to identify defects in software. My first experience
at Coverity was as a consultant for Taos where I worked with a team of fellow consultants to
completely assume authority and responsibility for the IT department when the director had quit; later I
would be hired as a full time engineering resource. At Coverity my daily responsibility was maintaining
the engineering environment consisting of a diverse mix of Unix servers. During my tenure I:
•
Administered a development and QA environment of over 100 RedHat Enterprise Linux,
Fedora, FreeBSD, NetBSD, Solaris, HP-UX, and AIX servers and virtual machines consisting
of multiple versions and hardware platforms for each family of operating systems.
•
Designed and deployed a Zenoss based fault detection and resource utilization tracking system
as well as a completely automated mechanism to deploy requirements on the monitored
systems.
•
Identified points of resource contention and made recommendations to drastically improve
performance of engineering resources.
•
Resolved an issue where poorly configured NFS clients were degrading and some times
completely disabling the NetApp NAS device as well as instituted a policy of TCP only access
to the server to avoid further disruption.
•
Completely automated system startup and shutdown of all servers, networking, and telephony
equipment using a combination of lights-out control interfaces and managed power distribution
units.
•
Delegated hard reboot authority directly to end users using the same automation system.
Systems Administrator for Coverity, Inc
August 2008 to October 2008
Redwood Shores, CA
Arcadia was a gaming company producing a MMO environment focused on providing users a casual
gaming experience. I started at Arcadia as a consultant for Taos Mountain when they were moving from
development to open beta access. I was responsible for transitioning them from a Fedora Linux based
infrastructure to a scalable and homogeneous RedHat Enterprise Linux based architecture. While at
Arcadia I:
•
Managed over 75 RedHat Enterprise Linux 5.2 production, QA, and development servers and
virtual machines.
•
Designed and implemented a quality assurance environment that differed only in the DNS
domain name and second octet of the IP address of the servers.
•
Designed the VLAN configuration and IP filtering policies to maximize security in the event of
a server compromise.
•
Created a fully automated OS install system using kickstart templates generated in real time
from a configuration file to enable quick scalability and disaster recovery.
•
Implemented a Zenoss based monitoring system to ensure service level agreements on the
production environment and to find faults in the QA and development servers.
•
Fully automated software releases for all environments as well as application startup and
shutdown. My work reduced a thirty minute manual process to execution of a single script that
took three minutes to perform all operations.
•
Fully automated software releases for all environments as well as application startup and
shutdown. My work reduced a thirty minute manual process to execution of a single script that
took three minutes to perform all operations.
Technical Consultant for Taos Mountain
November XXXXXX 2008
San Jose, CA
Taos is a consulting agency that excels by hiring exceptional employees with diverse and
complimentary skill sets. As a technical consultant I provided my professional experience and talents
on location to clients of Taos primarily in the fields of Unix systems administration but also
automation, tool development, and data backups. As a consultant I was challenged to integrate into
existing infrastructure and produce tangible and high quality results quickly. While at Taos I was placed
with two different companies: Coverity, Inc and Arcadia Entertainment. Both of those organizations
would hire me later as a full time employee.
Unix Systems Administrator for NetSuite
July 2007 to October 2007
San Mateo, CA
NetSuite is a hosted business software solution supporting CRM, ERP, accounting, e-commerce, and
other critical business requirements. My primary responsibility was to maintain the service level
agreements for the customers through sharing on-call rotation duties with the rest of the team. Major
highlights include:
•
Maintenance of over 500 RedHat Enterprise Linux Servers.
•
Perform automated OS deployments onto new hardware and hand configure DNS, e-mail,
NFS,and backups.
•
Invented a storage velocity based monitoring system that could predict the moment in time a
storage volume would exceed a utilization threshold and alert during business hours instead of
at the moment of resource exhaustion.
•
Implemented a configuration change detection system for Cisco IOS and CatOS as well as HP
Procurve network switches.
•
Implemented a web based system to track web surfing activity of employees and block access
to certain websites when management deemed it necessary.
Sabbatical
March 2002 to July 2007
Camas, WA
During my sabbatical I studied welding technology and engaged in personal programming projects that
I would not have been able to through the course of my employment. With this opportunity I:
•
Learned in depth welding and basic metallurgical theory as well as gained practical welding
experience through hundreds of hours of hands on lab with stick, wire feed, and TIG processes.
•
Tested and qualified to weld structural steel up to one-half inch thick in all positions including
vertical and overhead.
•
Created Audio::Analyzer CPAN module which uses Math::FFT to perform spectral analysis of
PCM audio signals and generates output that is synchronized to arbitrary video frame rates.
•
Implemented a Perl based template animation system that drives the POV-Ray ray tracing
software for generating music visualizations videos from arbitrary audio files.
•
Created a grid computing platform to distribute POV-Ray rendering across a WAN.
•
Created Parse::MediaWikiDump, and later MediaWiki::DumpFile as well as XML::TreePuller,
for providing a fast and easy API to access the contents of the XML archives produced by the
Mediawiki software.
•
Worked on a team that successfully created a machine learning system for scanning the English
Wikipedia for specific forms of errors and generated reports for humans to hand validate and
fix.
•
Worked on a team to study the feasibility of using the naive Bayes classification technique to
automatically identify the trade related to arbitrary Request For Proposal announcements.
Senior Unix Engineer for Iz.com
June 2000 to March 2002
Kirland, WA
Iz.com was my second startup experience; their product was a multiple market newsletter publication
funded through advertising on original content. My role was shared with one other person and
combined software development and system administration. Notable aspects include:
•
Instrumental role in creating a custom Perl based double opt-in mailing list system that met all
requirements and was delivered on time. This solution operated for its entire life span with out a
single major fault and saved the company millions of dollars compared to the mail delivery and
subscription maintenance services that were evaluated as alternatives.
•
Responsible for overall system architecture design as well as hardware and software purchasing
decisions.
•
Administration of production sendmail, qmail, BIND, and Vignette Story Server daemons.
•
Acted as primary Oracle DBA and technical advisory for the rest of the development team.
•
Administration of Solaris 2.6 on SPARC hardware as well as Slackware Linux on Intel
hardware.
•
Deployment of Lucent WaveLan based 802.11a WiFi access points and client network
hardware.
Systems Administrator for Liquid Market
February 1999 to June 2000
Los Angeles, CA
Liquid Market was the first startup I worked for. They offered an on-line comparison shopping search
engine that would aggregate product offers from various Internet based retailers and present them to
customers sorted by price. The company was acquired by NBC and was integrated into the web portal
that was being created at the time. While at Liquid Market by duties included:
•
Maintenance of twenty RedHat Linux and four Solaris 2.6 servers on Intel hardware as well as
over twenty-five RedHat Linux workstations in the office.
•
Maintenance of public facing DNS and email services using BIND and sendmail.
•
Administration of ObjectStore which was the object-oriented database that served as the core of
the service.
•
Installation of new production software releases, checking log files, automated monitoring
systems ensure system availability and providing crash reports and basic debugging for the
development team.
•
Creation of Perl and bash based software tools to assist employees in their day-to-day activities.
Senior Systems Administrator for Network One
August 1996 to January 1999
Lancaster, CA
Network One was an Internet service provider originally offering dial up services to four cities in the
suburbs of Los Angeles and grew to providing ADSL and dial up for all of Southern California.
Network One was my first job and I started doing technical support for customers while I was in high
school. After graduation I was promoted and given responsibility for all technical operations of the
business. My duties included:
•
Maintaining 24x7 reliability of the customer facing and supporting services including the dial
up access concentrators, DSLAMs, Slackware Linux based authentication, e-mail, web, shell,
and other servers, and OpenBSD based network routers.
•
Configuring network hardware or daemons as necessary.
•
Assigning tasks to and advising the junior systems administrator as needed.
•
Maintaining tidy and easy to work with equipment installations including the network and
power cable runs as well as manage load on UPS and other electrical equipment.
•
Participation in hardware purchasing decisions when expanding from dial up to ADSL services.
•
Making hardware and software purchasing and usage decisions when adding capacity or
deploying new customer facing services.
Student at Highland High School
September 1995 to July 1998
Palmdale, CA
While attending high school I demonstrated exceptional technical ability and helped the IT staff deploy
and maintain computing and network infrastructure for the entire campus. I had independently
discovered and started using Linux at this time and during my tenure the facilities were connected to
the Internet with a campus scale network. As a student volunteer I:
•
Operated the school's first RedHat Linux based web server which was in place until IT was
formally given responsibility for the task.
•
Provided technical support for teachers in the form of hardware, software and network
troubleshooting of PC and Macintosh based systems.
•
Assisted in deployment of fiber optic and twisted pair cabling to support the star based network
topology used to distribute connectivity to the classrooms.
Hobbies
•
Remote control flight with fixed wing and rotary wing aircraft.
•
Licensed amateur radio operator with a focus on digital communication modes.
•
Digital signal processing and software control systems with successful motion control.
•
Sound and recording engineering including mastering content for distribution.
Document Outline
Key Qualifications
Education
Job History
Sabbatical
Site Reliability Engineer for Greystar Solutions
Systems Administrator for MaxMind
Technical Operations Manager for SocialFlow, Inc
Owner of Bit Magicians, LLC
Systems Administrator for Coverity, Inc
Systems Administrator for Coverity, Inc
Technical Consultant for Taos Mountain
Unix Systems Administrator for NetSuite
Sabbatical
Senior Unix Engineer for Iz.com
Systems Administrator for Liquid Market
Senior Systems Administrator for Network One
Student at Highland High School
Hobbies Tyler Riddle
XXXX@XXXX.XXX
(XXX) XXX-XXXX
626 NE Franklin St
Camas, WA 98607
Key Qualifications
•
Proven managerial level responsibility and execution of reliable system designs.
•
Six years of successful and productive work as a remote employee.
•
Twenty years of experience with Linux primarily using Debian and RedHat distributions.
•
Production or development management of Linux, FreeBSD, NetBSD, Solaris, HPUX and AIX.
•
Eighteen years of experience with Perl and other scripting languages.
•
Published open source software and a patch that was ported to many versions of and shipped in
the Apache web server.
•
CPAN modules in real world use by the public and one module that was the subject of a YAPC
talk by an independent party.
•
Outstanding troubleshooting abilities for software, operating systems, networks, and distributed
systems.
Education
•
Oracle 7 Database Administration; finished in 2001.
•
Vignette Story Server Administration; finished in 2001.
•
Welding Technology; finished in 2004.
Job History
Sabbatical
June 2018 to February 2019
Camas, WA
During my sabbatical I improved my C++ programming and explored ways to apply my information
technology expertise to domains outside the industry. Most notably I
•
Started the production implementation from a proof of concept for an open-source multi-
threaded dataflow based engine designed for generic transformation of data and optimized for
the specific use case of audio processing and control systems for live broadcast applications.
•
Explored the requirements, format and feasibility of a live streaming current topics discussion
talk show that would be entertaining and accurate by adding a single source of truth in the form
of a encyclopedic wiki that is maintained with content from the show.
Site Reliability Engineer for Greystar Solutions
June 2018 to February 2019
Milton, GA
At Greystar I was responsible for the network infrastructure, operating systems and associated security
concerns for a BitCoin exchange being developed under contract for a third party. My responsibilities
included maintaining the production and development Debian Linux based virtual machines in Amazon
EC2 as, evaluation of other AWS services, and defining then implementing security policies for the
servers and employee workstations. Notable aspects are:
•
Creating an Ansible based automation system that could deploy and reconfigure the production
and development Debian Linux servers as well as orchestrate virtual machine operations on
Amazon EC2.
•
Creating a secure communications system based on XMPP and cryptography, defining a secure
communication policy, and providing training to employees on how to use the communication
system securely.
•
Defining operating system security policies and acting as the subject matter aspect in areas
related to security.
•
Implementing least privilege concepts with Amazon EC2, S3, and Dynamo IAM policies
optimized to be low maintenance and hassle.
•
Implementing a secure monitoring system based on Icinga with Amazon S3 used as check result
storage and transport.
Systems Administrator for MaxMind
Jan 2017 to May 2018
Waltham, MA
At MaxMind I served on a team of system administrators responsible for maintaining the servers for a
fraud detection and IP based geolocation web service based on IBM SoftLayer and running from 6
points of presence in 4 different countries. In addition to performing day to day maintenance activities
and participating in on-call duty in rotation I also acted as the subject matter expert for security topics.
Most notably:
•
I created and implemented the employee two factor authentication (2FA) security policies and
provided the associated training to all employees in the company.
•
Defined GDPR compliant data destruction methods for the production environment.
•
Created a Perl based monitoring system framework that integrated the monitoring checks into
the automated testing for the production daemons.
Technical Operations Manager for SocialFlow, Inc
March 2013 to February 2016
New York, NY
SocialFlow is a publishing and analytics platform that provides their customers a single point for
managing their social media presence. As the Technical Operations Manager I was responsible for all
production and development operating systems. Starting out as a contractor through ShadowCat
Systems I moved to managing ShadowCat for Perl consulting, Command Prompt for PostgreSQL, and
independent contractors as well as being responsible for policies related to system access, system
security, and hardware and virtual machine configurations. Notable achievements include:
•
Improving mean time between failure for customer facing services from one failure every few
weeks to a few failures per year by moving to a homogeneous Debian GNU/Linux operating
system from a heterogeneous platform consisting of five different versions of Linux operating
systems in production.
•
Replacing an unreliable Puppet based automation system with a very simple and highly reliable
configuration system based on Debian packages and shell scripts executing in parallel.
•
Design and oversight of implementation of an LDAP based single sign on system for the
development platform. This system required two factor authentication through SSH and allowed
an application specific password for the IRC server.
•
Troubleshooting networking, block storage, and other performance issues that would show up
on the Amazon EC2 platform as well as creating an automated deployment platform using user-
data scripts to customize Debian GNU/Linux generic AMIs.
Owner of Bit Magicians, LLC
September 2009 to March 2013
Camas, WA
As the owner of Bit Magicians I provided my expertise directly to local companies as well as acted as a
subcontractor for ShadowCat Systems. My work primarily consisted of Perl development but also
included recommendations for configurations of Windows Server 2008, production usage of Perl under
Windows, and ensuring reliable operation of a SOHO scale production environment. Through
ShadowCat I worked on the Object::Remote CPAN module where I identified and resolved a dead-lock
condition through the addition of a dedicated logging subsystem and submitted patches for extending
Log::Contextual through application specific log event routers.
Systems Administrator for Coverity, Inc
October 2008 to June 2009
San Francisco, CA
Coverity sells a static source code analysis tool used to identify defects in software. My first experience
at Coverity was as a consultant for Taos where I worked with a team of fellow consultants to
completely assume authority and responsibility for the IT department when the director had quit; later I
would be hired as a full time engineering resource. At Coverity my daily responsibility was maintaining
the engineering environment consisting of a diverse mix of Unix servers. During my tenure I:
•
Administered a development and QA environment of over 100 RedHat Enterprise Linux,
Fedora, FreeBSD, NetBSD, Solaris, HP-UX, and AIX servers and virtual machines consisting
of multiple versions and hardware platforms for each family of operating systems.
•
Designed and deployed a Zenoss based fault detection and resource utilization tracking system
as well as a completely automated mechanism to deploy requirements on the monitored
systems.
•
Identified points of resource contention and made recommendations to drastically improve
performance of engineering resources.
•
Resolved an issue where poorly configured NFS clients were degrading and some times
completely disabling the NetApp NAS device as well as instituted a policy of TCP only access
to the server to avoid further disruption.
•
Completely automated system startup and shutdown of all servers, networking, and telephony
equipment using a combination of lights-out control interfaces and managed power distribution
units.
•
Delegated hard reboot authority directly to end users using the same automation system.
Systems Administrator for Coverity, Inc
August 2008 to October 2008
Redwood Shores, CA
Arcadia was a gaming company producing a MMO environment focused on providing users a casual
gaming experience. I started at Arcadia as a consultant for Taos Mountain when they were moving from
development to open beta access. I was responsible for transitioning them from a Fedora Linux based
infrastructure to a scalable and homogeneous RedHat Enterprise Linux based architecture. While at
Arcadia I:
•
Managed over 75 RedHat Enterprise Linux 5.2 production, QA, and development servers and
virtual machines.
•
Designed and implemented a quality assurance environment that differed only in the DNS
domain name and second octet of the IP address of the servers.
•
Designed the VLAN configuration and IP filtering policies to maximize security in the event of
a server compromise.
•
Created a fully automated OS install system using kickstart templates generated in real time
from a configuration file to enable quick scalability and disaster recovery.
•
Implemented a Zenoss based monitoring system to ensure service level agreements on the
production environment and to find faults in the QA and development servers.
•
Fully automated software releases for all environments as well as application startup and
shutdown. My work reduced a thirty minute manual process to execution of a single script that
took three minutes to perform all operations.
•
Fully automated software releases for all environments as well as application startup and
shutdown. My work reduced a thirty minute manual process to execution of a single script that
took three minutes to perform all operations.
Technical Consultant for Taos Mountain
November XXXXXX 2008
San Jose, CA
Taos is a consulting agency that excels by hiring exceptional employees with diverse and
complimentary skill sets. As a technical consultant I provided my professional experience and talents
on location to clients of Taos primarily in the fields of Unix systems administration but also
automation, tool development, and data backups. As a consultant I was challenged to integrate into
existing infrastructure and produce tangible and high quality results quickly. While at Taos I was placed
with two different companies: Coverity, Inc and Arcadia Entertainment. Both of those organizations
would hire me later as a full time employee.
Unix Systems Administrator for NetSuite
July 2007 to October 2007
San Mateo, CA
NetSuite is a hosted business software solution supporting CRM, ERP, accounting, e-commerce, and
other critical business requirements. My primary responsibility was to maintain the service level
agreements for the customers through sharing on-call rotation duties with the rest of the team. Major
highlights include:
•
Maintenance of over 500 RedHat Enterprise Linux Servers.
•
Perform automated OS deployments onto new hardware and hand configure DNS, e-mail,
NFS,and backups.
•
Invented a storage velocity based monitoring system that could predict the moment in time a
storage volume would exceed a utilization threshold and alert during business hours instead of
at the moment of resource exhaustion.
•
Implemented a configuration change detection system for Cisco IOS and CatOS as well as HP
Procurve network switches.
•
Implemented a web based system to track web surfing activity of employees and block access
to certain websites when management deemed it necessary.
Sabbatical
March 2002 to July 2007
Camas, WA
During my sabbatical I studied welding technology and engaged in personal programming projects that
I would not have been able to through the course of my employment. With this opportunity I:
•
Learned in depth welding and basic metallurgical theory as well as gained practical welding
experience through hundreds of hours of hands on lab with stick, wire feed, and TIG processes.
•
Tested and qualified to weld structural steel up to one-half inch thick in all positions including
vertical and overhead.
•
Created Audio::Analyzer CPAN module which uses Math::FFT to perform spectral analysis of
PCM audio signals and generates output that is synchronized to arbitrary video frame rates.
•
Implemented a Perl based template animation system that drives the POV-Ray ray tracing
software for generating music visualizations videos from arbitrary audio files.
•
Created a grid computing platform to distribute POV-Ray rendering across a WAN.
•
Created Parse::MediaWikiDump, and later MediaWiki::DumpFile as well as XML::TreePuller,
for providing a fast and easy API to access the contents of the XML archives produced by the
Mediawiki software.
•
Worked on a team that successfully created a machine learning system for scanning the English
Wikipedia for specific forms of errors and generated reports for humans to hand validate and
fix.
•
Worked on a team to study the feasibility of using the naive Bayes classification technique to
automatically identify the trade related to arbitrary Request For Proposal announcements.
Senior Unix Engineer for Iz.com
June 2000 to March 2002
Kirland, WA
Iz.com was my second startup experience; their product was a multiple market newsletter publication
funded through advertising on original content. My role was shared with one other person and
combined software development and system administration. Notable aspects include:
•
Instrumental role in creating a custom Perl based double opt-in mailing list system that met all
requirements and was delivered on time. This solution operated for its entire life span with out a
single major fault and saved the company millions of dollars compared to the mail delivery and
subscription maintenance services that were evaluated as alternatives.
•
Responsible for overall system architecture design as well as hardware and software purchasing
decisions.
•
Administration of production sendmail, qmail, BIND, and Vignette Story Server daemons.
•
Acted as primary Oracle DBA and technical advisory for the rest of the development team.
•
Administration of Solaris 2.6 on SPARC hardware as well as Slackware Linux on Intel
hardware.
•
Deployment of Lucent WaveLan based 802.11a WiFi access points and client network
hardware.
Systems Administrator for Liquid Market
February 1999 to June 2000
Los Angeles, CA
Liquid Market was the first startup I worked for. They offered an on-line comparison shopping search
engine that would aggregate product offers from various Internet based retailers and present them to
customers sorted by price. The company was acquired by NBC and was integrated into the web portal
that was being created at the time. While at Liquid Market by duties included:
•
Maintenance of twenty RedHat Linux and four Solaris 2.6 servers on Intel hardware as well as
over twenty-five RedHat Linux workstations in the office.
•
Maintenance of public facing DNS and email services using BIND and sendmail.
•
Administration of ObjectStore which was the object-oriented database that served as the core of
the service.
•
Installation of new production software releases, checking log files, automated monitoring
systems ensure system availability and providing crash reports and basic debugging for the
development team.
•
Creation of Perl and bash based software tools to assist employees in their day-to-day activities.
Senior Systems Administrator for Network One
August 1996 to January 1999
Lancaster, CA
Network One was an Internet service provider originally offering dial up services to four cities in the
suburbs of Los Angeles and grew to providing ADSL and dial up for all of Southern California.
Network One was my first job and I started doing technical support for customers while I was in high
school. After graduation I was promoted and given responsibility for all technical operations of the
business. My duties included:
•
Maintaining 24x7 reliability of the customer facing and supporting services including the dial
up access concentrators, DSLAMs, Slackware Linux based authentication, e-mail, web, shell,
and other servers, and OpenBSD based network routers.
•
Configuring network hardware or daemons as necessary.
•
Assigning tasks to and advising the junior systems administrator as needed.
•
Maintaining tidy and easy to work with equipment installations including the network and
power cable runs as well as manage load on UPS and other electrical equipment.
•
Participation in hardware purchasing decisions when expanding from dial up to ADSL services.
•
Making hardware and software purchasing and usage decisions when adding capacity or
deploying new customer facing services.
Student at Highland High School
September 1995 to July 1998
Palmdale, CA
While attending high school I demonstrated exceptional technical ability and helped the IT staff deploy
and maintain computing and network infrastructure for the entire campus. I had independently
discovered and started using Linux at this time and during my tenure the facilities were connected to
the Internet with a campus scale network. As a student volunteer I:
•
Operated the school's first RedHat Linux based web server which was in place until IT was
formally given responsibility for the task.
•
Provided technical support for teachers in the form of hardware, software and network
troubleshooting of PC and Macintosh based systems.
•
Assisted in deployment of fiber optic and twisted pair cabling to support the star based network
topology used to distribute connectivity to the classrooms.
Hobbies
•
Remote control flight with fixed wing and rotary wing aircraft.
•
Licensed amateur radio operator with a focus on digital communication modes.
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Digital signal processing and software control systems with successful motion control.
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Sound and recording engineering including mastering content for distribution.
Document Outline
Key Qualifications
Education
Job History
Sabbatical
Site Reliability Engineer for Greystar Solutions
Systems Administrator for MaxMind
Technical Operations Manager for SocialFlow, Inc
Owner of Bit Magicians, LLC
Systems Administrator for Coverity, Inc
Systems Administrator for Coverity, Inc
Technical Consultant for Taos Mountain
Unix Systems Administrator for NetSuite
Sabbatical
Senior Unix Engineer for Iz.com
Systems Administrator for Liquid Market
Senior Systems Administrator for Network One
Student at Highland High School
Hobbies
